4k movie playing in 4:3

Help and Support
1

im playing a movie (cobra 1986) its a 4k version it plays in 16:9 2160p on oppo, but for some reason plays in 4:3 on vero
in menu only the 1080p is available
any ideas why?
many thanks

2

Not without logs, no.

3

Hi Graham here are the logs

https://paste.osmc.tv/dimifijuta

thanks Shane

4

Well ffmpeg thinks it’s 1080p

2025-09-23 16:18:38.628 T:8667     info <general>: ffmpeg[0xb1a65858]: Input #0, mpegts, from '/media/1985-1995/1986 - Cobra/BDMV/index.bdmv':
2025-09-23 16:18:38.628 T:8667     info <general>: ffmpeg[0xb1a65858]:   Duration: N/A, start: 600.000000, bitrate: N/A
2025-09-23 16:18:38.628 T:8667     info <general>: ffmpeg[0xb1a65858]:   Program 1 
2025-09-23 16:18:38.628 T:8667     info <general>: ffmpeg[0xb1a65858]:   Stream #0:0[0x1011]: Video: hevc (Main 10) (HDMV / 0x564D4448), yuv420p10le(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 90k tbn
2025-09-23 16:18:38.629 T:8667     info <general>: ffmpeg[0xb1a65858]:   Stream #0:1[0x1100]: Audio: ac3 (AC-3 / 0x332D4341), 48000 Hz, stereo, fltp, 320 kb/s

What does mediainfo say?

As for 4:3 I’m not sure. My Philips is terrible about adjusting to/from 4:3 but your LG should do it right. I can’t see that vero is signalling 4:3 in that log. Out of interest, is it any different if you set the resolution to 1080p60 (which is recommended)?

5

Set to 1080/60 no difference
media info 1.78:1
thanks anyway will try a remux see if its any different

8

Did you copy your guisettings file from another system? It seems to contain information that OSMC parser can’t map.

10

I don’t think that’s relevant. Looks like a bug in the grab-logs script.