Access USB Connected HD

Help and Support Raspberry Pi
1

Hello, i just installed a new OSMC on a Raspberry Pi3. I’ve connected an external USB device but am unable to access it or browse its content.

Here is the “fdisk -l” part regarding the external device

Disk /dev/sda: 930,9 GiB, 999501594624 bytes, 1952151552 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0x0002ae3f

Device Boot Start End Sectors Size Id Type
/dev/sda1 2048 1952151551 1952149504 930,9G 7 HPFS/NTFS/exFAT
osmc@osmc:~$

Can anyone help me?

Thanks.

2

The output from fdisk -l seems to be sensible.

Is the device directly powered from the Pi3’s USB port? Sometimes, the disk can take more power than the Pi’s USB port can supply. Generally, a powered hub is the preferred solution.

3

No, it is powered by its own adapter.

4

Ok. Disconnect the drive, reconnect it, then run grab-logs -A and post the URL.

5

I got it to work just by connect it to a different USB port. Now I can see my external hard drive under /media folder!