After update GUI Sound don't work properly

Help and Support Vero 4K / Vero 4K +
1

I have an issue with Gui Sounds on my Vero4k after I’ve updated it yesterday.

Audio Video Playback work just fine but I realized that the GUI sound stopped working however if I keep one of the directional buttons pressed causing a quick scroll through menu options (generating repeated sounds) after 2 seconds the sound returns but when I go back to a slower GUI sound generation they disappear again.

I can repeat it and as long as I’m generating GUI sounds at a fast repetition, gui sounds stick around but when I stop they are gone again after 2 seconds.

I’ve played around with the Setting/System/Audio settings and reset the audio values even but made no difference. Either the setting are the same as the previous version I guess so something else has change that it’s breaking this.

Any idea?

2

Have you got Keep audio device alive set on?

3

Yea sorry I meant to mention that but I forgot to include it. it is set to always.

4

I had to enable “Send low volume noise” and that seems to have fixed it now.

Not sure why this wasn’t needed before, unless it’s some new setting I wouldn’t have expected it to change with the upgrade.

5

There are a series of audio improvements in this update, as explained on the blog.

Cheers

Sam

6

Ok so this was a new setting then I guess and previously must have been enabled by default while the upgrade disable it probably.

Thanks Sam

7

The setting has always been there, but there were changes to defaults

Sam

8

Strange, wouldn’t this default change have affected every vero4k user then?

9

No – I don’t think so. It depends how their audio settings were configured before.

Sam