Since the latest update and the ones before we are facing audio problems on some movies and tv series…
We are using an RPi2 that is hooked up thru HDMI to a Samsung HT-D6750W, and on most movies the sound is perfect, but on some movies the sound is fuzzy and comes and goes. Sometime we can hear it perfect, and switch to only be music and when people are speaking we can´t hear it at all.
Nevermind if it´s 5.1 or 7.1 audio track in the movie or tv serie!
Perhaps comparing the codecs used for the movies that have ‘fuzzy sound’ to the ones that sound OK might shed some light on whether this might be codec related. MediaInfo is a cross-platform tool that can provide that info.
If that doesn’t provide any insight, you’ll probably have to provide logs
Try playing a film. Press “select” to bring up the on screen display, navigate to the audio icon on the right hand side. Increase the Volume Amplification to about 10. This resolves the issue for me. At the bottom of that menu select “save setting for all” or similar, going by memory here.
In system/audio settings make sure number of channels is set to “2.0”.
It is likely your TV doesn’t support mulit-channel PCM so setting that to e.g. “5.1” will just mean you only hear the surround track and not the dialogue.