Best way to debug random sad face?

I know the usual way would be to turn logging on but this issue seems random.

Sometimes when a file ends and would starts the next file I’ll get a sad face. Sometimes it’s when the file ends and very occasionally it’s on the start of a file.

The Vero reboots itself when this happens and all is good again.

Short of leaving debugging on which would lead to large log files I imagine, I’m not sure what the best way to debug?

I’m on the 4.9 branch but possibly not the latest.

First step, try the latest release branch?

If your using the 4.9 test build you should be posting in its thread as this is the type of issue that the team would be looking to discover so they can fix it. That being said debug logging would be the way to go. If you wanted to suppress the overlay you can do that with an advancedsettings.xml file. The log files will be larger but you can just reboot twice at the start of your viewing sessions to limit the file size. You could also just check your logs to see what is happening in this time period. If your running an add-on that kicks in then you could just try disabling the add-on to rule it out as a cause.

Thanks, exactly what I was after, I’ll have a play and see what’s going on :slight_smile: