Hi everyone !
I just got my Vero 4k+ but I’m already having issues with the official remote control. All the buttons seems to work properly except the one to decrease the volume… The passthrough option is deactivated and I couldn’t find any explicit related entries in the logs …
Any ideas ?
Thanks !
Hi,
I believe that you started a support request about this.
Can you please upload some debug logs and press the button?
Do you see a blue flash on the remote when you press the button?
Are you using an international keyboard layout on your system?
Sam
Yes indeed, I thought that maybe someone had the same issue. I can post the log however I am unsure which one I should select. Is the kernel log sufficient ?
Yes the blue light appears, so I guess the remote works properly. In addition pressing the button can wake up kodi when power save mode. So the command is received by the Vero 4k+.
At the moment the keyboard is configured with the french layout (AZERTY). I tried setting everything back to default but nothing changed.
here are some log outputs:
Feb 23 16:16:13 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:16:13 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:16:13 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:16:13 osmc kernel: hdmitx: audio: no update
Feb 23 16:16:14 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback enable
Feb 23 16:16:14 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback enable
Feb 23 16:16:14 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback disable
Feb 23 16:16:14 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback disable
Feb 23 16:16:14 osmc kernel: i2s/958 same source - init spdif
Feb 23 16:16:14 osmc kernel: aml_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2, same source mode(1), stream format=1
Feb 23 16:16:14 osmc kernel: aml_spdif_dai: set divider = 2 for i2s shared clock
Feb 23 16:16:14 osmc kernel: aml_audio_hw: IEC958 PCM32
Feb 23 16:16:14 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:16:14 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:16:14 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:16:14 osmc kernel: hdmitx: audio: no update
Feb 23 16:16:16 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback enable
Feb 23 16:16:16 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback enable
Feb 23 16:16:16 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback disable
Feb 23 16:16:16 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback disable
Feb 23 16:16:16 osmc kernel: i2s/958 same source - init spdif
Feb 23 16:16:16 osmc kernel: aml_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2, same source mode(1), stream format=1
Feb 23 16:16:16 osmc kernel: aml_spdif_dai: set divider = 2 for i2s shared clock
Feb 23 16:16:16 osmc kernel: aml_audio_hw: IEC958 PCM32
Feb 23 16:16:16 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:16:16 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:16:16 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:16:16 osmc kernel: hdmitx: audio: no update
Feb 23 16:16:17 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback enable
Feb 23 16:16:17 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback enable
Feb 23 16:16:17 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback disable
Feb 23 16:16:17 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback disable
Feb 23 16:16:17 osmc kernel: i2s/958 same source - init spdif
Feb 23 16:16:17 osmc kernel: aml_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2, same source mode(1), stream format=1
Feb 23 16:16:17 osmc kernel: aml_spdif_dai: set divider = 2 for i2s shared clock
Feb 23 16:16:17 osmc kernel: aml_audio_hw: IEC958 PCM32
Feb 23 16:16:17 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:16:17 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:16:17 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:16:17 osmc kernel: hdmitx: audio: no update
Feb 23 16:16:27 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback enable
Feb 23 16:16:27 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback enable
Feb 23 16:16:27 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback disable
Feb 23 16:16:27 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback disable
Feb 23 16:16:27 osmc kernel: i2s/958 same source - init spdif
Feb 23 16:16:27 osmc kernel: aml_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2, same source mode(1), stream format=1
Feb 23 16:16:27 osmc kernel: aml_spdif_dai: set divider = 2 for i2s shared clock
Feb 23 16:16:27 osmc kernel: aml_audio_hw: IEC958 PCM32
Feb 23 16:16:27 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:16:27 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:16:27 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:16:27 osmc kernel: hdmitx: audio: no update
Feb 23 16:16:29 osmc sudo[2337]: osmc : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/journalctl
Feb 23 16:16:29 osmc sudo[2337]: pam_unix(sudo:session): session opened for user root by (uid=0)
Feb 23 16:16:29 osmc sudo[2337]: pam_unix(sudo:session): session closed for user root
Feb 23 16:17:09 osmc kernel: audio_dsp: buf=0
Feb 23 16:17:09 osmc kernel: audio_dsp: IEC958_mode_raw=0
Feb 23 16:17:09 osmc kernel: audio_dsp: IEC958_mode_codec= 1, IEC958 type 2 CH PCM
Feb 23 16:17:09 osmc kernel: audio_dsp: last mode 1,now 1
Feb 23 16:17:09 osmc kernel: audio_dsp: putting chip back to PCM state
Feb 23 16:17:09 osmc kernel: hdmitx: config: audio_on
Feb 23 16:17:09 osmc kernel: hdmitx: audio: configure on
Feb 23 16:17:09 osmc kernel: i2s/958 same source - init spdif
Feb 23 16:17:09 osmc kernel: aml_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2, same source mode(1), stream format=1
Feb 23 16:17:09 osmc kernel: aml_spdif_dai: set divider = 2 for i2s shared clock
Feb 23 16:17:09 osmc kernel: aml_audio_hw: IEC958 PCM32
Feb 23 16:17:09 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:17:09 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:17:09 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:17:09 osmc kernel: hdmitx: audio: no update
Feb 23 16:17:09 osmc kernel: sysfs set hdmi_ch to 0
Feb 23 16:17:09 osmc kernel: i2s/958 same source - init spdif
Feb 23 16:17:09 osmc kernel: aml_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2, same source mode(1), stream format=1
Feb 23 16:17:09 osmc kernel: aml_spdif_dai: set divider = 2 for i2s shared clock
Feb 23 16:17:09 osmc kernel: aml_audio_hw: IEC958 PCM32
Feb 23 16:17:09 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:17:09 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:17:09 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:17:09 osmc kernel: hdmitx: audio: no update
Feb 23 16:17:09 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback enable
Feb 23 16:17:09 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback enable
Feb 23 16:17:09 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback disable
Feb 23 16:17:09 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback disable
Feb 23 16:17:09 osmc kernel: i2s/958 same source - init spdif
Feb 23 16:17:09 osmc kernel: aml_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2, same source mode(1), stream format=1
Feb 23 16:17:09 osmc kernel: aml_spdif_dai: set divider = 2 for i2s shared clock
Feb 23 16:17:09 osmc kernel: aml_audio_hw: IEC958 PCM32
Feb 23 16:17:09 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:17:09 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:17:09 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:17:09 osmc kernel: hdmitx: audio: no update
Feb 23 16:17:18 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback enable
Feb 23 16:17:18 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback enable
Feb 23 16:17:19 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback disable
Feb 23 16:17:19 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback disable
Feb 23 16:17:19 osmc kernel: i2s/958 same source - init spdif
Feb 23 16:17:19 osmc kernel: aml_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2, same source mode(1), stream format=1
Feb 23 16:17:19 osmc kernel: aml_spdif_dai: set divider = 2 for i2s shared clock
Feb 23 16:17:19 osmc kernel: aml_audio_hw: IEC958 PCM32
Feb 23 16:17:19 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:17:19 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:17:19 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:17:19 osmc kernel: hdmitx: audio: no update
Feb 23 16:17:20 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback enable
Feb 23 16:17:20 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback enable
Feb 23 16:17:20 osmc kernel: aml_snd_m8_card aml_m8_snd.46: I2S playback disable
Feb 23 16:17:20 osmc kernel: aml_snd_m8_card aml_m8_snd.46: IEC958 playback disable
Feb 23 16:17:20 osmc kernel: i2s/958 same source - init spdif
Feb 23 16:17:20 osmc kernel: aml_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2, same source mode(1), stream format=1
Feb 23 16:17:20 osmc kernel: aml_spdif_dai: set divider = 2 for i2s shared clock
Feb 23 16:17:20 osmc kernel: aml_audio_hw: IEC958 PCM32
Feb 23 16:17:20 osmc kernel: hdmitx: audio: aout notify rate 44100
Feb 23 16:17:20 osmc kernel: hdmitx: audio: aout notify size 32
Feb 23 16:17:20 osmc kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Feb 23 16:17:20 osmc kernel: hdmitx: audio: no update
There’s an update we need to push for the volume keys to support international keyboard layouts which is why I asked.
Do you know how to use SSH? It is worth a test.
Cool, yes no problem for using SSH.
/etc/apt/sources.list
deb http://apt.osmc.tv stretch-devel main
sudo apt-get update && sudo apt-get install -y armv7-eventlircd-osmc && reboot
I also recommend you edit /etc/apt/sources.list again and remove the line that you added after updating. This will return you to the normal update channel.
Don’t do a full dist-upgrade, as the current version of Kodi in that repository is not stable
Sam
Thanks for the detailed steps. I followed them carefully and every thing went well. Unfortunately it had no effect on the current matter.
Okay,
To me, this means not a hardware problem, which is good.
Can you enable debug logging in Kodi, reboot, then during playback press the volume up and down keys and then upload logs via My OSMC? We should then be able to see what is happening in more detail.
Sam
Thanks.
I can see VolumeUp is being pressed.
But VolumeDown is being detected as rightbracket which is not mapped to an action.
2020-02-23 19:34:33.907 T:4067700736 DEBUG: HandleKey: rightbracket (0xf029) pressed, action is
Are you using a custom keymap layout?
Sam
I indeed noticed this when having to input text in some add-on config.
The only thing I changed about the keyboard was setting it to the french layout in the Interface -> Region menu.
If you set it to UK (don’t worry – I’m not proposing this as a proper fix); does it resolve the issue?
You may need to reboot for it to take effect – I don’t remember.
Sam
I have reset all the settings in the Region menu but it had no effect, even after reboot. However I noticed there is another keyboard layout option located in system → input.
Changing this back to UK worked !!
Don’t worry if you don’t have an immediate fix, having it set-up in English is no problem for me. I’m just glad I got my remote working 
Thank you very much for your quick and efficient support !
We will fix it in the coming days and know what the issue is.