Confirmation on order payment and shipping?

Help and Support
1

Hi,

Apologies if this isn’t the right place for this.

I put in an order for the Vero V on 29th June (order # 88062), with payment made by direct bank deposit. I did send an email reply with proof of payment to original order email sent from support@osmc.tv. I’ve also sent an email to sales@osmc.tv on 1st July. I haven’t received a reply back to either. The order is still on hold and I’m just seeking confirmation that payment was received and when it will be shipped.

Thanks!

2

Hi

We have received your payment today and dispatched the order.

In future we advise putting the order number as payment reference.

You’ll get a tracking number shortly

Sam

3

Ok, thanks Sam.

I actually did put the order number down as the reference, but since the payment was handled via WISE perhaps they didn’t put that info through properly on their end.

Anyway, all good. Thanks again!

4

Probably.

Well it’s out for you now. Have a good weekend.

5

Like anyone been bumped ..

Gota :heart: the waiting for real sam

Salute da XBMC :100: