Freezes with Titan Bingie skin

#9

Can you upload a full set of logs with debugging on next time it happens?
Is it easy to reproduce?

Sam

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#10

Can you please explain how to do that

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#11

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device

  • reproduce the issue

  • upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

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#12

It happened again
https://paste.osmc.tv/enacomoyaj

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#13

Happened again :pensive:
https://paste.osmc.tv/ucuforonug

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#14

I will check your log tomorrow

Sam

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#15

Thank you for everything.

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#16

I did some testing and I think the issue is with script.helper.service from Titan Bingie Repository if I disable it it works fast.

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#17

Sorry for not getting a chance to look at this until now. Busy day.

If you can keep this add-on disabled, I’d recommend doing so

Cheers

Sam

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#18

But if It’s disabled most of features are not working it’s part of skin.

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#19

It all all good no rush, thanks😊

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#20

I think there are a number of skins which have similar issues. I’ve noticed a similar problem with Aeon Nox Silvo when attempting to play music, which causes kswapd to go bonkers. After playing the 1st song, the memory is swapping like crazy, and subsequent attempts to fetch the rest of the playlist from nfs fail, and shortly after, the vero is barely responsive. if I’m very very patient, I can ssh in and kill -9 kodi.bin, which eventually kills it, freeing everything up (it restarts and things are back to normal). Lighter skins such as Mimic (or, now lyrebird which is replacing it) don’t have that problem. I haven’t investigated enough to pinpoint the offending plugin(s).

I’m not sure if it is truly a plugin problem, or an issue with the vero not dealing gracefully with running low on memory. Some people on the kodi forums were saying they had those problem when running on windows though, so it may just be an issue with those plugin(s) not working well with Leia.

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#21

I understand thanks for that, I installed exactly same setup on windows 10 pc to test and everything is working fine with high Memory usage. Embuary skin works now just fine if I disable this in skin setting.

but off course Titan can’t work with them enabled, one of them is causing the high Memory usage.

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#22

Well, seems that disabling skin.helper.service and it’s relatives (or in my case, uninstalling them completely) did not help my music playing problem with Aeon Nox Silvo… Nox complains bitterly about it not being present when starting up, but still runs… until I play music and hit that second song… and swapd once again decides it needs to peg the CPU…

which, now that I think of it, considering that there is not any actual swap-space, seems like an odd thing for it to do. I wonder if I plug in a hard-drive into the usb, and configure a swap partition if it would make a difference. (don’t have a spare external drive available to do that at the moment…)

While song 1 plays, everything seems ok:

%Cpu(s):  5.6 us,  2.6 sy,  6.1 ni, 85.0 id,  0.0 wa,  0.0 hi,  0.7 si,  0.0 st
KiB Mem :  1831240 total,   566848 free,  1010632 used,   253760 buff/cache
KiB Swap:        0 total,        0 free,        0 used.   718308 avail Mem 

  PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND                                                        
 2425 osmc      20   0 2068180 841392  31704 S  57.6 45.9   3:03.77 kodi.bin                                                       
 2714 root      20   0       0      0      0 S   1.3  0.0   0:00.53 kworker/u8:0                                                   
   91 root      rt   0       0      0      0 D   0.3  0.0   0:01.27 vdec-core   

but then, for that second song:

%Cpu(s):  0.3 us, 30.6 sy,  0.4 ni,  7.3 id, 61.4 wa,  0.0 hi,  0.0 si,  0.0 st
KiB Mem :  1831240 total,    61184 free,  1742220 used,    27836 buff/cache
KiB Swap:        0 total,        0 free,        0 used.    29612 avail Mem 

  PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+ COMMAND                                                        
   39 root      20   0       0      0      0 R 100.0  0.0   5:54.81 kswapd0                                                        
 2425 osmc      20   0 2300396 1.491g    840 D  19.2 85.4   6:20.33 kodi.bin                                                       
   82 root      20   0       0      0      0 S   9.1  0.0   0:30.45 mmcqd/0                                                        
   68 root     -51   0       0      0      0 S   3.4  0.0   0:11.77 irq/250-sd_emmc                                                
 3000 osmc      20   0    7040    828    316 R   1.4  0.0   0:00.32 top                                                        
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#23

You can do that fairly easily. But to me the real question is why is this addon using so much memory? Has anyone contacted the developer about it?

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#24

Well, at this point I’m not sure what addon it is. It’s not skin.helper.service, because I uninstalled that (and everything else by marcelveldt just to be sure) and the problem was still there.

For now, I’ll just stick to lyrebird/mimic skin, since I know that doesn’t seem to be loading whatever causes the issue. It’s not as flashy, but it seems more reliable on the vero. I can see from the kodi forums that the Aon Nox (slivo) folks are at least taking a glance at the issue, so maybe they will figure it out. A lot of skins are still playing catch-up with Leia.

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#25

I don’t know anything anymore, I might just give up on this. Just installed Aura with same helper services that Titan BINGIE use and it’s working fine🤨

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#26

So if everything is OK with a different skin, then that would point to the skin as the problem. So if you really like that skin and want to use it, contact the skin developer to see if he can help resolve the problem.

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#27

For the record, I’m using profiles (to keep from annoying my wife with all my geeky shows she doesn’t want to see on the in progress list, and to keep the kid’s stuff separate), and I’m using a mariadb running on my file-server, sharing via nfs to a local mount on 2 separate vero4k boxes.

So, it could be any combination of nfs+remotedb+who-knows-what which adds up to the problem.

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#28

If you can give me some exact steps to reproduce, I will investigate.
For now it sounds a bit muddled but I am still keen on helping you resolve this

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