Install failed: Please contact support. Hardware is faulty

Hi @sam_nazarko
I ve replied in another thread about my problem but wasn’t sure you’d see that so i’ve made a thread.

Whilst writing an OSMC sd card for my Pi 3 using my Vero 4k+, I’ve inadvertently written it to mmcblk0 instead of mmcblk1 ( I know…I know).

At first the Vero wouldn’t do anything, just stuck on red light when booting…after attempting the toothpick/reinstalling method via sd card, the red light comes on, goes off, and I’m left with:

Install failed: Please contact support. Hardware is faulty

Im hoping there’s some magic trick to bring it back to life, I take full responsibility and should be more careful.

What are my options here, is it possible to repair if I send it to you?

Cheers.

I’ve followed up on this. The item will need to be returned to us. We will send you a returns label.

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First class support and service as normal.