Hi there,
I’m having the same problem; any news?
@jm328, I moved your post to a new thread as it doesn’t make sense to reactivate a 1 year old thread.
Also you should have seen the sticky post telling you what is needed for us to provide you help
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Thanks for your understanding. We hope that we can help you get up and running again shortly.