Latest 18.5 causing audio sync issues

Recently was prompted to update my vero 4K+ box to the latest software. After doing so all my movies have lip sync issues? The audio seems delayed and is “behind” the video.

Need help!


Well we need logs to help

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device

  • reproduce the issue

  • upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

Further, do you know which version you were last on?



Scratch that guys! I had recently activated the MusicCast feature on my Yamaha preamp and it was linked with my other Yamaha bedroom receiver which caused the lip sync issues. By unlinking them all is good!