Losing path to Qnap after router is power cycled

Help and Support
1

sustem comprised of several Vero 4K boxes all pointing to folders on a large Qnap NAS

If there is a power outage aloe if the router is power cycled for any reason the vero boxes will no longer be able to play any content

The NAS has a static IP address and the IP range of the router is the same so I can’t see why this should happen

If I go through the whole vero setup process again from scratch and point them at the NAS folders it will play etc as before.

Any help is appreciated

2

How are the shares setup?

Kodi or Kernel Mounts?

NFS or SMB?

Thanks Tom.

3

Hi Tom.

In all honesty right now I don’t remember as I’m away from the site so don’t have direct access to it. I set things up a while ago but the system belongs to a friend.
He has the same setup in a another location albeit with a different router. I can’t understand why the router also you’d be to blame however.

I will get some remote access via team viewer tomorrow but that will only let me see the router and the Qnap web interfaces. Not the vero boxes.

4

Just for reference the router is a proroute GEM420. 4g SIM card etc

5

Are these Veros and the NAS sitting on the same local network or is there some kind of routing going on?

6

Same local network. Nothing fancy

7

Well surely need more details of your setup and also need you to have direct access to the system to do some checks in the moment it is happening

8

Why is that? If you have teamviewer access to a device in the same network as the Veros surely you will be able to access the Veros