Well as I already reached 99C I am already higher then the others. Surely it stretches the Box quite a bit and if there are any other addons or apps running in the background it might push it over.
Ok, temp hovered around 100C the whole time and didn’t reached 113C as in your case.
As you have redone the thermal paste and everything I would assume it would be an addon or app stressing the CPU additionally. Or it’s a bad encode you have or is it with all 60 FPS files?
As you CPU usage is clearly higher than mine during playback. Did you tried playing the file with a clean Kodi Folder?
Yeah, I’ve tried pretty much everything. Played it on a fresh install with no add-ons installed and just an SMB share. Exactly the same thing happens with Billy Lynn’s Long Halftime Walk which is the only other 60 fps file I know about.
How is the SMB share mounted?
Currently it’s actually via NFS using autofs (set up using the guide here). But I’ve previously used SMB shares which didn’t make any difference.
So where do we go from here, Sam? If the unit is expected to be able to handle 4K 60fps stuff, then it appears there’s a hardware issue with mine. I can try and reinstall the image, upgrade to newest version on the 4.9 kernel and test again without installing any add-ons. If I’m still having temperature issues do you then want to have it returned to inspect it?
The temperatures of devices will always vary due to:
- system workload (add-ons, share mounting approach)
- small manufacturing variations – two pieces of sillicon are not quite the same
- environmental conditions (how Vero is positioned; ambient temperature etc)
A photo of how it sits in your living room could be interesting to see.
I’d very much recommend trying this.
Thermal performance is significantly improved – because we have thermal management for the GPU and not just the CPU. This has improved reliability in some very hot environments.
Also, consider disabling WiFi and Bluetooth if you have them on but you are not using them. This can lower temperatures a bit in some situations.
If you still have issues you can ping support@osmc.tv with order details and we can proceed from there.
Sam
I’m currently doing some testing and experienced a weird behavior – at least to me. Does it make sense that the temperature for the Vero box depends on whether the TV is on or not?
Since I’ve been playing many hours of video to monitor temperatures, I thought there was no need to have the TV on, so I just pressed “Play” on Kodi and turned off the TV. I could see the temperatures (via SSH) beginning to rise and then they eventually leveled off. After turning on the TV, the temperatures would then start to rise again until they eventually leveled off around 10C higher than when the TV was turned off. Any explanations to this or am I starting to lose my sanity?
Is it actually playing or do you maybe have the option to stop or pause on changed source selected in your CEC settings?
It’s definitely playing because the temperatures doesn’t drop to idle temperatures and neither does the CPU usage. But there’s a consistent difference of 7-10 C between having the TV turned on and off. In any case, it doesn’t really matter much, I just thought it was a weird behaviour.
Ok, after some testing I’ve come to the following conclusion: The Vero 4K+ can play 60fps 4K/HEVC stuff without temperatures becoming critical. However, installing add-ons is likely to have an impact on that.
Test:
From a clean install with bluetooth and wifi disabled, I upgraded to the 4.9 kernel and configured NFS via autofs (as per the Wiki guide). Under varying circumstances I played a 2 hour movie and recorded temperatures every 10 secs. What I report here is the range of temperatures after it has levelled off. The Vero is placed in a cupboard below the TV. As the temperatures could easily reach 110C with the lid closed, I left it open during all tests below. The idle temperature in this condition is about 55C.
Results:
- Clean install: 95-99C
- + PlexKodiConnect add-on installed but not configured: 99-103C
- + PlexKodiConnect add-on installed and configured: 107-109C
Conclusion:
So it seems that PlexKodiConnect is the culprit for me (which is unfortunate but understandable). At least now, I’m able to reproduce similar temperatures as the others in this thread when running with a clean install and the lid open.
One peculiar finding is that, even though I uninstall the PlexKodiConnect again (and whatever other add-ons that comes with it) my temperatures remain elevated [around 103-105C] compared to the clean install. Seems like there’s still something left on my system which I haven’t succesfully removed.