I’ve just seen the announcement for your osmc november update. I’m using an rapberry pi4 without automatic update. Thus I manually searched for that update from within osmc GUI - no update found.
Currently I’m using osmc/kodi 21.2
Investigating my system in more detail if detected a mysterious discrepancy: Running uname -a I get:
Linux imurr9 5.15.92-1-osmc #1 SMP PREEMPT Tue Jul 25 00:03:42 UTC 2023 aarch64
GNU/Linux
i.e. as expected an 64bit ARM os. But within ~osmc/.kodi/temp/kodi.log I have
2025-12-07 08:01:46.499 T:8459 info : Starting Kodi (21.2). Platfor
m: Linux ARM (Thumb) 32-bit
Is my current osmc installation in an inconsistent state? My current installation is based on an older pi3 osmc installation, i.e. I’ve “reused” ~osmc/.kodi from that old system. Nevertheless everything works fine. Also the previous update to 21.2. from within GUI worked flawlessly.
Regards, Michael
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
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enable debug logging at settings->system->logging
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reboot the OSMC device twice(!)
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reproduce the issue
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upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
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publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
OSMC skin screenshot:
We need to see a log as Tom suggests.
Userland is 32 bit at the time of writing
Sam
Thanks for your quick response. Since my raspberry is my “central” homeserver I try to avoid rebooting it if not really necessary. Thus I did not follow your instructions - instead I only engaged debugging for a short time when osmc did try to do the manual update. See here some error messages w.r.t. update
2025-12-07 11:11:56.776 T:11413 debug : script.module.osmcsetting.updates[osmc_setting] : START
2025-12-07 11:11:56.777 T:16589 debug : script.module.osmcsetting.updates[osmc_setting] : Kodi reset file not found
2025-12-07 11:11:56.780 T:16589 debug <CAddonSettings[0@script.module.osmcsetting.updates]>: trying to load setting definitions from old format…
2025-12-07 11:11:56.796 T:11382 debug : Skipped 1 duplicate messages..
…
2025-12-07 11:12:18.169 T:11411 debug : script.module.osmcsetting.updates[service_entry] : update_args - {‘percent’: 100, ‘heading’: ‘Updater’, ‘message’: ‘Connectivity issue while checking for updates…’}
2025-12-07 11:12:18.670 T:11411 debug : script.module.osmcsetting.updates[service_entry] : comm_from_script - [‘progress_bar’, {‘kill’: True}]
That might indicate a network issue - but I can stream videos from Internet without any problem. I also checked for disk shortage, but there is plenty of free space available. During the update process as usual some messages are displayed in the upper right corner of the screen - also available within my debug log.
BTW, BEFORE trying to update, the Gismeteo weather service is failing. But that is - from my point of view - not related with my update issue.
Regards, Michael
Without full logs, I have no clue, sorry.
Here are the full logs
https://paste.osmc.tv/dadiracola
Regards, Michael
PS: The Gismeteo weather service now works again - probabely a temporal problem at server side.
Could resolve my update issue.
I’ve installed some other services side by side to kodi/osmc. One of them is the German smarthome environment fhem, and its gpg key has become invalid. Thus apt-get update fails. After updating that gpg key, osmc November update worked as expected from within kodi GUI.
Regards, Michael
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