Hello all. I’m a new user of the vero5 and I’ve got almost everything running. It’s just that a few movies from my library won’t play. I get the error : One or more items failed to play.
I have my synology connected with autofs via NFS. Could someone please help me out? Let me know if you need more info about my setup.
JB
Hi, I’ve my OSMC devices running with a Synology DS223, nfs and autofs.
Not sure where to start. So, I suggest to check working autofs first:
In this wiki article you find in the initial post a section
For NFS:
Testing the config:
Is this working fine means can you see the files at the location you assume? E.g. In the logs you tried to play file /mnt/Movies/The Lord of the Rings - The Two Towers (2002)/The Lord of the Rings - The Two Towers (2002) Bluray-2160p.mkv.
Autofs is working. Because I can see the mounts and most files are playing. I checked the file /mnt/Movies/The Lord of the Rings - The Two Towers (2002)/The Lord of the Rings - The Two Towers (2002) Bluray-2160p.mkv and it’s exactly where I expect it to be on my nas with the same filename.
I also noticed when I browse to TV Shows, on some TV Shows not all seasons are displayed in my library, but when I go to Video > Files > TV Shows, those items are displayed. Could this be related, or is it a different problem?
Let’s concentrate on the movie issue; the TV show symptom could be a scraping issue.
Here is a screenshot, how I set up the NFS access to a shared folder on my NAS, e.g. artsist_slideshow_images.
Hope this looks similiar on your Syno.
First of all, thank you for your time! I appreciate your help.
My NFS access on my synology NAS looks exactly like this. I’ve noticed if I scroll through my library on my vero I can see the video and audio specs of the movies that play. But The ones that don’t play, I can only see the poster and no specs below the poster.
That’s a symptom of whatever is causing the read errors. When movies are scraped, Kodi reads the video/audio specs from the file. If they aren’t there, then the read failed during the scrape. That doesn’t help identify the problem, but it’s worth noting that it isn’t a different problem.
So, you have files on this specific synology share that play and others that don’t. Suggests to me that something is odd with the permissions of specifc folders and files on the Synology side.
Let’s take this file example /mnt/Movies/The Lord of the Rings - The Two Towers (2002)/The Lord of the Rings - The Two Towers (2002) Bluray-2160p.mkv:
If you open the file station app on the Synology GUI and inspect the
folder The Lord of the Rings - The Two Towers (2002)
and
file The Lord of the Rings - The Two Towers (2002) Bluray-2160p.mkv
doing a right mouse-click on these items → properties → permission, what do you see?
Screenshots are welcome.
On the permission tab everything looks the same, but I did find something else. On the general tab the Owner & Group are different on the files that won’t play. I’ve added The fellowship of the ring, which plays. And The two towers, which won’t play.
I’m still interested in the contents of the permission menus to understand your situation.
At this moment I can only speculate: You transferred the affected files and directories to the NAS using a method that preserves the original owner—an owner, however, that does not exist on the Synology device (User ID 100). Apparently, there is no access permission rule defined for this owner (and such numeric users should not be appearing at all in the first place). Possible solutions:
Here is the permission menu of the file that does not play.
I guess it has something to do with the transfer method like you mentioned. Thank you, i’ll have a look to see what happened!
Ok, looks to be like content on an external USB device connected to the Synology NAS. Permissions of files on internal shares look different. Yes, recursively correct the ownership of files and upper folders (e.g. user sc-sabnzbd) and see what happens.
It’s a DS1511+, so very old. I don’t have an external USB device connected. It’s just the Synology.
I’ve changed the owner and group and now it’s working! Thank you for your help.
