Order not Recieved

Help and Support Vero 4K / Vero 4K +
1

Hi there, i purchased the Vero 4k on 15th jan 2018 (order no…14284), i have not recieved it and you have not deducted funds from my account, can you please advise as to what i should do next please…

2

Hi,

I would contact sales@osmc.tv and reference your order no.

Thanks Tom.

3

Hi,

I can see that you chose to pay by Bank Transfer (BACS) but haven’t sent us a payment yet.

Sam

4

Hi Sam, Thanks for prompt reply, Silly me, I shall take another look and if necessary re-order…

Dennis

5

We haven’t taken any money off you so it’s safe to place another order (you won’t be charged twice)
If you’d prefer to pay via Bank Transfer that is possible. Let us know if you need our details again.

Sam