OSMC screen not showing up

Help and Support Vero 4K / Vero 4K +
1

After some time (3 months away) not using it (Vero 4K) when starting the screen I get on my TV is a black screen with a couple of horizontal parallel white bars ??? Tried with different HDMI input ports with same result. Any hint? Thanks

2

Can you show us a photo of the issue?

Are you able to ping the device or see it on the network?

3

That’s it. I have Vero 4K directly connected (via HDMI) to TV.

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571024×768 63 KB

5

Does that appear immediately or only after some time?
Do you see the Please Stand By screen?

Have you tested on another display / with another HDMI cable?

6

Is any HDMI device working with this TV at all?

7

Is that the same display you were using three months ago with the Vero? Have you tried plugging a difference device into that display to verify that it is working?

10

It is the same display. I am actually away, but tomorrow I’ll check with other HDMI connected devices and also connecting Vero 4K to another display. Shall update you. Thanks

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