Problem view film 4k

Help and Support Vero 4K / Vero 4K +
1

Hello,
Trouble when I watch the movie Valerian, 2160p HDR, 60GB.
After 10 minutes, loss of the audio track and / or lag on the images.
Do you have this kind of problem when watching 4K movies?
Thank you for your answers.

2

Hi,

Please provide logs as described here:

Also are playing this back locally or from network storage.

Thanks Tom.

1 Like
3

No more lag since the last update firmware.
It’s cool.