Problems continuing movie

Help and Support Vero 4K / Vero 4K +
1

Hi,
I have a Problem with continuing some Movie Files.
I am watching a Movie and if i Stop this Movie and try to continue the next day it doesnt work. I see the wait symbol (blue circle) and nothing happens. if I manually rewind to this point I get the same result.

Thanks for every Support.

Shawn26

Infos:

  • all Files are in my NAS
  • KODI DB also on my NAS (SQL DB)
2

Hi,

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

So, in summary:

  • activate the logging
  • reboot the OSMC device
  • reproduce the issue
  • upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

Regards Tom.

3

Everything is ok now. It was a Problem with the Movie file.

Thanks everybody.