Raspberry pi 4 sad face when entering PVR and booted back to shell

I tried to use PVR and after entering my stuff for my PVR I hit enter on PVR&Live TV and got a sad face then I was booted back to shell how do I fix this?

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

I believe this log is correctly show it https://paste.osmc.tv/muwamocila

did i do it right?

Looks like you are using IPTV Simple.

So try clean out the EPG database (could be corrupt) and make sure you don’t have too many channels.