Reboot on pause

Anytime I pause an HD video (TV show or movie) from my library, Kodi reboots. Also, if I try to resume any HD video (from my library), again, it reboots. I have a number of Fire TVs running Kodi and do not exhibit this behavior. I would like to attach the log file but not sure how.

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

The log you posted is empty. Please reboot twice, reproduce the issue, and then upload logs again making sure you select the all logs option.

I followed the instructions, not sure why they were empty, here is a second attempt:

Can you disable the Unpause Jumpback add-on and see if that makes the problem go away.

That seems to have resolved the issue; I thought I tried that before without success, but I am not able to reproduce today. I will re-post if it occurs again, otherwise, we’ll say we have successfully resolved.

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