Hi,
I came home to the Vero 4k turned off with the red-light visible. Pulled cord, plugged it back in after 15+ minutes, did not help. I can’t seem to start it up. Any help is very appreciated!
Thank you!
Hi,
I came home to the Vero 4k turned off with the red-light visible. Pulled cord, plugged it back in after 15+ minutes, did not help. I can’t seem to start it up. Any help is very appreciated!
Thank you!
Try powering it via USB cable or another 5V, 2A power supply
Sam
@sam_nazarko I have similar problem out of the box. Tried with different power adapters/supplies and the Vero is still on standby. No video signal whatsoever coming out.
Then it should be returned so it can be checked.
Sorry for the long response.
As you pointed out, the problem was with the power supply. I ordered a new one, which should fix the problem.
thanks!
We don’t sell power supplies for Vero 4K/4K+. So please get in touch with us if you’ve placed an order by mistake for say a Pi power supply and we’ll get this resolved for you.
When I recommended that an item was returned, I was referring to @eagerbeaver’s post as we had gone through some troubleshooting steps already and wanted to receive his Vero back. @bronto – we’d be happy to send you a new PSU, just let me know your details.
Cheers,
Sam
Hi Sam,
I found the same power supply type locally, with correct size too, so I just ordered one already form them. Thank you for the offer though! Much appreciated.
Thank you!