Slower than expected menu/http loading

I can’t stop noticing a huge difference in the loading time for menu’s in add-ons between my macOS and OSMC on both Vero 4K and Vero 4K+. Both macOS and the OSMC Kodi clients are running the latest Leia 18.7.


I’m experiencing this across the board on all add-ons that load internet content.
We are talking seconds difference, OSMC being a factor 5 x slower.
All clients are using the same high speed network (GB LAN, 500Mb WAN).

Can this difference be explained or does it need looking into?

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot: