I use a Qnap TR-004 on my Vero V.
Unfortunately, when I put the Vero into standby mode, the hard disks do not go into sleep mode.
When I turn off the Vero, they do. But then I can no longer turn it on via the remote control.
Is this normal?
Hi
I am assuming the QNap is a USB solution (from a quick Google) and directly attached to the Vero.
We will spin drives down after 15 minutes of inactivity.
It’s possible the command to spin down isn’t propagating through the NAS properly.
The other reason can be that something is keeping a handle on the files, for example if you didn’t stop playback but had it paused etc.
Sam
Hi Sam!
Yes, the Q-NAP is connected to the Vero as a pure USB drive.
So in “standby” mode, the hard disk does not go into standby after 15 minutes.
It does when I switch off the Vero.
But you mean that the HDD goes into standby after 15 minutes in “standby” mode?
OSMC puts the USB drives into idle/low-power mode withhdparm -S 240 where 240 means 240*5 seconds = 20 minutes.
If you login into VeroV via ssh, you can do the following test to verify your USB connected drive is reacting on the ATA commands at all:
- login using
ssh(putty client) and userosmc, passwordosmc(if you did not change the default password) - invoke the
dfcommand and get from the first column your device file name. You see in the output the partition related device name like/dev/sda1or/dev/sdb1. Leaving out the number you get the device file name you need like/dev/sdaor/dev/sdb. - Now the test: Try to set immediately the drive of interest into low-power mode by
sudo hdparm -y <your device file>
Replace the string<your device file>by something like/dev/sdayou found in step 2.
If the drive does not go into sleep mode, it is ignoring such ATA commands and most possible the low-power behaviour is configured on the disk device alone.
@Penny09 Any news from testing?
Unfortunately, I only got around to testing it today.
So the disks don’t go into standby after 20 minutes.
As a reminder. I use 2 disks in the QNAP.
/dev/sdb1 and /dev/sdb2
I tried to send one disk to standby manually as described.
Unfortunately this does not work. Could the reason be that 2 disks are mounted?
I get the same error and similiar output, if I try hdparm with a connected USB stick/pendrive.
So, it is very likely that the QNAP device does not support this function at all.
I found an interesting article from someone who tried to use HDD standby with the TR-004 and a Synology NAS device. His summary is that this only works with firmware 1.03, see TR-004 an TS-651 wie kann man das TR 004 zum HDD Standby ĂĽberreden? - Seite 3 - Festplatten - NAS Hilfe und Support Forum and use your browser translate function for your native language.
Link for the TR-004 firmware version I found at TR-004 - Download Center | QNAP.
Just a hint; use at your own risk.
Last question: Have you tried sudo hdparm -y /dev/sdb?
But the QNAP goes into standby mode when I turn off the Vero instead of putting it into standby.
Do you really always have to unplug the power cable and plug it back in when you have switched off the Vero?
Unfortunately, it appears that the QNAP TR-004 is the problem, as it doesn’t respond to hdparm with the many supported power management methods. QNAP has likely implemented a proprietary method that is primarily used by QNAP NAS devices.
The approach to try firmware 1.03 has already been outlined. If you can provide a precise specification of how the TR-004 standby mechanism works, we can discuss internally whether there might be other devices that do the same and whether it’s worth investing time in.
Currently, the only option is to properly shut down the VeroV and thereby put the QNAP device into standby. However, the Vero will then only restart when there is a power interruption.
Unfortunately, the downgrade to firmware 1.03 did nothing.
The QNAP still does not go into standby after 20 minutes.
But power interruption was a good keyword.
I am now solving this with a Hue Smart Plug and a Harmony Elite.
I switch off the Vero V. This puts the QNAP into standby.
Then I end the “Vero V” scene with the Harmony. This switches off the projector, the AVR with various power amplifiers and the Vero V is also switched off.
If I now start the “Vero V” action with the Harmony, everything including the Vero V starts again and the QNAP goes out of standby.
This works fine.
Translated with DeepL.com (free version)
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