Have left OS configuration pretty much out-of-the-box and have auto-updates on.
Have a few unsupported Add-Ins for streaming content. e.g. Spotify, YouTube, etc.
Before I start attempting to collect logs, I just want to explain a key issue that has been happening with my setup:
Fairly often, when I attempt to play a video - it fails to start playing. The playback is at 0:00, the audio for the system tones is muted as it is attempting to play the video. And it never plays. The only workaround is to reboot the device.
This happens a lot. And at first I thought it might have just been related to playing streaming content from an unsupported video plugin. But the same happens in a variety of scenarios:
Playing a video from my PC share. Reboot Kodi and then it works.
Playing a video from YouTube app. Reboot Kodi and then it works.
Playing songs in Spotify. Reboot Kodi and then it works.
Play music from my PC share. Reboot Kodi and then it works.
As far as I can tell, it is not consistently something I can replicate, but I definitely end up having to reboot a few times a day.
Does this sound familar at all? Before I try to replicate and capture logs - any tips for troubleshooting or settings to play with?
I have had a 4K, and for your 1st and 4th points I can comment (can’t with 2 and 3 as I don’t do that).
I’ve never once seen this type of hang, unless the server I was reading the files from had a problem. And as to having to reboot to recover is maybe a handful of times.
I suggest that you look into your network setup. Is it wired or WiFi?
With this type of problem, supplying logs is always your best bet.
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Thanks for your understanding. We hope that we can help you get up and running again shortly.
It sounds a little familiar, on occasion I have had my Kodi lockup when trying to play videos from any source being stuck at 0% and the only recourse was a reboot.
This has happened (only rarely) across all my various Kodi/XBMC/P devices in the decade and a half or so I’ve been using the software, nearly every time its happened it was when my library was updating or when its populating a page from a streaming site and I’ve been too impatient to let it finish.
As I said this is a rare bug which I’ve never been able to reproduce from one instance to another but it does happen, do either of these two scenarios fit in with what you’re experiencing?
Still have the same problem (was abroad for a bit).
Has been happening every day, only a reboot seems to fix it.
Fresh start
Play around 2-3 videos ok
Intermittently videos fail to start.
Behaviour is that the video looks like its about to start, then fails. - YouTube
Any video I then try to play (even prior ones that played ok) will not start
THis error appears in the logs:
21:11:37.019 T:3170890496 ERROR: Unable to load libamplayer.so, reason: libamplayer.so: cannot open shared object file: No such file or directory
21:11:37.019 T:3170890496 WARNING: CAMLCodec::CAMLCodec libamplayer.so not found, trying libamcodec.so instead
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