Stuttering with Bluray ISO from NAS


I’ve owned the Vero4k+ for a while now, and already had problems with stuttering playback. Since this is unfortunately the case with many devices I have owned or still own, I thought I would wait for an update. This was the case with the Meede8r and also with Zidoo. Now I have been playing with the Vero more and more lately and have also changed to kernel 4.9, but unfortunately the BluRay Isos still stuttering in places. The moviefolders are mounted from a Qnap, NFS and Automount, so not via Kodi’s NFS. It seems to happen almost only with the HD sound formats. And before anyone starts looking for the fault in the hardware or network, there is no stuttering with the Zidoo X9s. So it’s somewhere in the Vero.

Somewhere I had the hope that I would be happy with the Vero. So now I’m trying here in the forum.

So, what information do you need? And my English is only as good as that of :-))



To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

A simple test is to see if the problem still occurs if the ISO is on locally-attached storage.

Hi, here are my first log.,

but today there was NO stutter, I testet three movies, one with DD+, one with DTS-HD, and one with Dolby Thue HD…



We need a log when the stuttering does occur.


Hi >Sam,

yes I know, sometimes its crazy :slight_smile: