I have som mp4 files that comes with internal subs. However, when I play the file and enable English subs (volume is low not to wake the kids) the format tags are displayed. So every line of the subtitles look like this:
[font color="#ffffff"]This is the subtitle text[/font]
Anyway to hide the tags and only display the subtitle?
I never had or heard of your issue before but it try this:
Download mkvtoolnix ( it’s free)
Drag and drop your mp4 file into it
Select the subtitle string
Chose the right language in the subtitle settings menu
Create a mkv
Play the newly created mkv file with the same content as your mp4 on your vero and see if the issue is fixed
Ps: Is the font color tag still displayed on screen if you try to play the problematic file on pc using vlc, mpc-Hc or similar?