Thumbnails not extracting for videos after December OSMC update (RPI 3)


#1

I didn’t notice until I added a new video to my hard drive, but OSMC is no longer generating thumbnails for videos.

I’ve enabled the extract thumbnails setting and I’ve also installed fresh December updates on 2 different SD cards. Same issue with both cards.

I have an external HD connected to the pi and when I go to Videos and try to access a new video on the HD, thumbs never generate no matter how long I stay on the video.


#2

Is the setting to generate thumbnails enabled?


#3

Yes sir. enabled on both installs. I thought it might be the external HD, so i changed external HDs and the issue still persists.

So it’s either my pi itself (hardware) or the image i downloaded to install OSMC


#4

Some logs may give some clues. Your thumbnails database could also be corrupt.


#5

Sorry, I’ll attach some logs, but how could the database be corrupt on fresh installs?


#6

Alright it’s working now.

I enabled “extract video information from files” and it started working. I was under the impression I only needed to enable “extract thumbnails from video files”. Weird.

Thanks anyway!


#7

This is disabled by default on Pi for performance reasons. I’m glad this is now working for you.

It wasn’t clear if you’d restored a library from another device; which is why I suggested a possibly corrupt thumbnails database.