Tvheadend 25hz problem

Hello, I am very new to this Vero 4k+ I recently got it and I struggle to get Tvheadend working propertly. When play on some tv channels with (25hz) it starts go slowly and not smooth at all. But when I play movie files it working normal (25hz). I have used my Raspberry Pi 3 and Tvheadend without any problems. Same setup same TV. Adjust Display Refresh Rate set to always. Why is it not working now with Vero 4k+? When I go to Setup I can not see 25hz under Refresh rate with Vero 4k+.


To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device

  • reproduce the issue

  • upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

Regards Tom.