Unable to connect to vpn

Help and Support
1

I have been using openvpn since i have vero , had no problems so far, I am using nordvpn and today i am not able to connect , i have checked logs and i am getting error Response was 429 Too Many Requests, i have uninstalled openvpn , reinstall it but error persists, does anyone know what needs to be done here to make this work agaiN? thanks in advance, logs below.

2020-02-06 22:40:35.201 T:3530552032 NOTICE: VPN Mgr : (vpnplatform.py) Checking platform, found 2, linux2
2020-02-06 22:40:35.976 T:3530552032 NOTICE: VPN Mgr : (vpnplatform.py) Testing openvpn with : sudo openvpn > /run/openvpn.log 2>&1 &
2020-02-06 22:40:37.146 T:3530552032 NOTICE: VPN Mgr : (vpnplatform.py) Testing killall with : sudo killall vpnmanagertest > /run/command_text.txt 2>&1 &
2020-02-06 22:40:47.211 T:3530552032 ERROR: VPN Mgr : (alternativeNord.py) Couldn’t authenticate with NordVPN
2020-02-06 22:40:47.212 T:3530552032 ERROR: VPN Mgr : (alternativeNord.py) API call was https://api.nordvpn.com/v1/users/tokens, username=xxxxxxx%40gmail.com&password=********
2020-02-06 22:40:47.212 T:3530552032 ERROR: VPN Mgr : (alternativeNord.py) Response was 429 Too Many Requests
2020-02-06 22:40:47.213 T:3530552032 ERROR: VPN Mgr : (alternativeNord.py)
429 Too Many Requests

429 Too Many Requests


nginx


2020-02-06 22:40:48.328 T:3530552032 ERROR: VPN Mgr : (common.py) Could not authenticate with VPN provider. Please check user name and password and try again.
2020-02-06 22:40:52.950 T:4066897920 ERROR: Control 9 in window 10140 has been asked to focus, but it can’t
2020-02-06 22:44:43.676 T:3297743584 ERROR: VPN Mgr : (alternativeNord.py) Couldn’t authenticate with NordVPN
2020-02-06 22:44:43.677 T:3297743584 ERROR: VPN Mgr : (alternativeNord.py) API call was https://api.nordvpn.com/v1/users/tokens, username=xxxxxxx%40gmail.com&password=********
2020-02-06 22:44:43.677 T:3297743584 ERROR: VPN Mgr : (alternativeNord.py) Response was 429 Too Many Requests
2020-02-06 22:44:43.678 T:3297743584 ERROR: VPN Mgr : (alternativeNord.py)
429 Too Many Requests

429 Too Many Requests


nginx

2

Hi,

Try connecting to another server provider by nordvpn. Sounds like the current server is suffering from a DoS.

If that doesn’t work I suggest contacting NordVPN support, it looks like an issue on their end.

Thanks Tom.

3

I am unable to log for the first time, therefore doesn’t allow me to select a different server, i can connect to nordvpn with other devices, only experiencing issues with vero, i have read that this could be temporary, i think will also drop an email to their support, it has been working fine until today, didnt do any change.

4

here a screenshot of openvpn log:

InkedIMG_2459_LI

could this be related with vero ? today i still unable to connect to vpn, working fine on other devices.

6

IMG_2460

7

Hi,

Could be an issue with with the vpn addon, looks like its a known issue:

Perhaps try a diffirent vpn addon:

https://brianhornsby.com/kodi_addons/openvpn

Thanks Tom.

8

thanks mate. i will give it a try.

9

unable to connect to nordvpn even trying brianhornsby addon, it might be a problem from nordvpn end, no idea.

10

Hi,

I suspect it is an issue on nordvpns, I would advise contacting there support. If needs be report back their findings here and we can investigate further.

Thanks Tom.

11

Yes I am waiting their feedback , I will update ticket here once they come back to me.

1 Like
12

So finally after so many attempts at least I could connect to a server , but by default it sets my first vpn to connect to Albania and I am not able to change it. I can connect to uk only when I do it manually .
Is there way to force it to connect to UK?

13

Hi,

Not familiar with addon myself, I suggest contacting the addon developer.

Thanks Tom.

14

Yep I have added a comment in that thread you shared with me before .

1 Like
15

Just managed to resolve issue , I have changed it to original osmc skin and now setup was done correctly .

No idea anyway what happened , as I haven’t changed any config , likely just some issue from nordvpn end which apparently looks resolved . Thanks for the help @Tom_Doyle

1 Like