I’m using a 4 bay Synology NAS drive (currently with 2 x 4tb hard drives) to store movie files on. I’ve just gone and tried to update my library this evening and it’s not adding new movie files.
It also isn’t playing any files, I get a message saying ‘file is no longer available’ although I have the files on my computer. The Vero was working fine on Sunday when I last used it.
Does anyone have any ideas on a fix for this please?
If a log needs to be created could someone inform me how to do that as I’ve never done that before and my computer/gadget knowledge is very basic!
Sounds like there’s a connection problem with the NAS. Don’t worry, we can work it out.
First thing I’d do is go to System Info -> Network and see if you’re connected to the network. Can you try downloading and watching a program using the YouTube add-on?
You can do this under Add-ons -> Vieo Addons.
To send us logs, go to My OSMC -> Logs and upload all logs and send us the URL. You’ll need to be connected to the Internet for this to work.
The files on the NAS are not accessible on the Vero. Verify the IP address of the NAS and the path to the files. SSH into the Vero and try to ping the NAS as a first step:
I think you’ve hit the nail on the head. I’ve added my movies folder again (Movies2) and they now play which I’m assuming has recognized the other IP address.
I’ll just need to see how I set my NAS to a static IP which obviously it doesn’t have at the moment.
Many thanks for yours and Sam’s help as I’m a slow learner to all of this!