Since my purchase of the Vero 4K in late November I have had constant syncing issues with the remote it comes with.
If I follow the guide copied below the remote usually remains synced until the third or forth time the device has been turned back on, then I have to follow the process again:
However today the remote will not sync at all using this process and I cannot use it at all. Does anyone have any suggestions for what I can do?
Bizarrely remote was working again when I turned it back on however logs are below if anything indicates a problem? If not should I take the logs again when it stops working?
Yes can still see a blue light on the remote when it is used.
If the remote falls out of sync it can hunt aggressively which will drain the battery quickly. Sometimes people go on holiday and come back to a flat battery. We’ve resolved this in a new hardware revision however it is a minor problem and shouldn’t affect many people.