Vero 4K+ usb auto-disconnect and reconnect

Hello,

I wish to everybody a very good year 2022.
My Vero is connected with RJ45 for movies and have a USB for music and series.
no usb hub.

Since 2-3 days my usb hd (2T) auto-disconnect and reconnect alone… and i don’t now why.
I’m not sure it was after a upgrade.

I make a dmesg and the end of message is on the bottom.

thanks for your help.

[ +12.769133] usb 1-2: reset high-speed USB device number 80 using xhci-hcd
[jan16 10:03] usb 1-2: USB disconnect, device number 80
[jan16 10:04] usb 1-2: new high-speed USB device number 82 using xhci-hcd
[ +0.170954] usb 1-2: New USB device found, idVendor=1f75, idProduct=0611
[ +0.000009] usb 1-2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[ +0.000004] usb 1-2: SerialNumber: 20181109
[ +0.000696] usb-storage 1-2:1.0: USB Mass Storage device detected
[ +0.003244] scsi host0: usb-storage 1-2:1.0
[ +1.036575] scsi host0: scsi scan: INQUIRY result too short (5), using 36
[ +0.000016] scsi 0:0:0:0: Direct-Access WDC WD20 EURS-63S48Y0 PQ: 0 ANSI: 0
[ +0.005013] sd 0:0:0:0: [sda] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)
[ +0.000887] sd 0:0:0:0: [sda] Write Protect is off
[ +0.000011] sd 0:0:0:0: [sda] Mode Sense: 3b 00 00 00
[ +0.000896] sd 0:0:0:0: [sda] No Caching mode page found
[ +0.000008] sd 0:0:0:0: [sda] Assuming drive cache: write through
[ +0.097157] sda: sda1
[ +0.002770] sd 0:0:0:0: [sda] Attached SCSI disk
[ +16.931431] usb 1-2: reset high-speed USB device number 82 using xhci-hcd
[jan16 10:11] usb 1-2: USB disconnect, device number 82
[ +15.212472] usb 1-2: new high-speed USB device number 83 using xhci-hcd
[ +0.181189] usb 1-2: New USB device found, idVendor=1f75, idProduct=0611
[ +0.000009] usb 1-2: New USB device strings: Mfr=4, Product=5, SerialNumber=6
[ +0.000004] usb 1-2: SerialNumber: 20181109
[ +0.000775] usb-storage 1-2:1.0: USB Mass Storage device detected
[ +0.002987] scsi host0: usb-storage 1-2:1.0
[ +1.025947] scsi host0: scsi scan: INQUIRY result too short (5), using 36
[ +0.000078] scsi 0:0:0:0: Direct-Access WDC WD20 EURS-63S48Y0 PQ: 0 ANSI: 0
[ +0.001962] sd 0:0:0:0: [sda] 3907029168 512-byte logical blocks: (2.00 TB/1.82 TiB)
[ +0.000918] sd 0:0:0:0: [sda] Write Protect is off
[ +0.000011] sd 0:0:0:0: [sda] Mode Sense: 3b 00 00 00
[ +0.000869] sd 0:0:0:0: [sda] No Caching mode page found
[ +0.000009] sd 0:0:0:0: [sda] Assuming drive cache: write through
[ +0.106516] sda: sda1
[ +0.002842] sd 0:0:0:0: [sda] Attached SCSI disk

Does the USB HDD have it’s own power supply?

Yes it’s a Hd case with power supply and it’s work fine for many months.
I’m trying to change the case with anthor one juste now.

Hi,

I changed the case and no problems.
Now i take the old case and change the power supply and no problems.

For me, the problem is the power supply.

We can close the discussion.

have a nice day.