Vero V remote no longer working after March update

Help and Support
1

My Vero V remote has stopped working immediately after the March update. It was running the October firmware at the time. The remote was working at the point where I selected ‘OK’ for the upgrades but is no longer responsive.

I did a reboot by unplugging power to restart, but still not responding.

I haven’t been home much so haven’t had the opportunity to do much else.

2

Same here

“Imposible to initilazie CEC remote adapter, see parameters blabla”

So anoying

3

Hi

CEC would be related to your TV remote. I would suggest a separate forum post outlining your issue.

4

I would suggest contacting support@osmc.tv

5

Oh I thought it was through the Forum, misunderstood.

7

For warranty, sales etc then email is the best as we will need to discuss personal details like shipping addresses etc.

General technical queries are always welcome here.

8

You don’t own a Vero V…
You returned it: Vero V return.

Please don’t spread false information.

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