Video and Audio Go Out of Sync After Some Time

Help and Support Vero 4K / Vero 4K +
1

Hi. Got some videos that are working fine at first and then gradually go out of sync after playing for some time. These are x264, and these work fine on other players. Do I perform log, media info and sample clip too?
I’m using 2018.12-1 update for Vero 4k+

2

Yes — without these it’s going to be hard to tell you what the problem is.

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3

We ask for these in almost every post you make, do we not? It’s becoming a bit tedious now…

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4

Ok

5

Got it

6

Where do I try to split the video? At the point where it starts to go out of sync? Any part as long as it’s out of sync? Or start of the video?

7

Any sample that demonstrates the issue.

8

Ok

9

Ideally all we want is the smallest possible file to demonstrate the problem.

As long as the problem still persists; it should be fine.

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11

All good now. Weird that after a reboot everything worked out fine. Thanks, @sam_nazarko & @ActionA !