Video problems with plex

Hey guys!

Bought a Vero 4K few months ago and now I have few problems when im playing a Movie or tvshow through Plex.

The sound works perfect but the video is stuttering like crazy.

Do you guys have any ideas what the problem could be?

My samsung tv can play the same episode without any stuttering.


We don’t wish to guess as it results in lost time on everyone’s part. Please provide logs so that we have some diagnostic info to point us in the proper direction.

Has this only just started or was it a problem for a while?


Are you using PlexKodiConnect or something else?
What are you using for a Plex server?