Washed out, dull, dim color/video on HDR/DV playback

Help and Support Vero V
1

Note, that I’ve noticed this lately since I started testing the staging builds again. Not sure if it applies to the stable builds.

Playback of UHD HDR10 or DV material results in washed out, dull, dim color/video. If I stop playback, go into system > display and toggle use limilted color range , then restart playback all looks correct. It doesn’t matter whether use limited color range is enabled or disabled upon boot, the problem remains. I just need to toggle it to the other position to get correct video.

2

If you’re attemting to re-create:

The issue only occurs with full size UHD rips that I’ve done using MakeMKV. UHD files that I’ve downloaded, which are smaller and further compressed, do not exhibit the issue.

3

Doh! The toggle of use limilted color range is a red herring. I went looking for something to fix the issue when all was needed was to stop and then restart the playback. After the restart of playback the video was normal.

4

What happens if you jump forward 10 seconds and then back again? I’ve seen the same behaviour and this fixed it for me.

5

If the backwards jump starts playback at the beginning that works. If I’m further into the media then the backward jump does not help.

6

I’ve had an issue with at least one DV file starting after a fresh reboot with washed out colours. If i stop it then start it again, it’s fine and plays in DV okay.