Buffering issue with 4K HDR content after June update Vero 4K with an ethernet adapter

There’s no guarantee it’ll run at the right time, but we’ll know once you reboot.

new log after rebooting with rc.local modified: https://paste.osmc.tv/ehuyeroqux

Unfortunately, rc.local runs too late.

Therefore please unplug the device, plug it back in and run grab-logs -J (big J).

And I have followed your instruction:

  1. Unplugging device.
  2. run:
    sudo modprobe r8152
    echo “2357 0601” | sudo tee /sys/bus/usb/drivers/r8152/new_id
  3. plug it back

log after this: https://paste.osmc.tv/gemocomavu

osmc@osmc : ~ $ grab-logs -J

Logs successfully uploaded.

Logs available at https://paste.osmc.tv/eziqeyivug

osmc@osmc : ~ $

Should I reflash with May update firmware image? It was working perfectly.

It’s still picking up cdc_ether.

Perhaps @sam_nazarko can say whether blacklisting cdc_ether will cause any undesirable side effects.

So I am doomed :wink:

Probably. It might be better if he can produce a new kernel, though officially I think he’s still on holiday. :wink:

1 Like

I haven’t changed anything with Ethernet in this update

I am installing fresh image from May to see what happens

If would be useful to repeat the iperf3 tests and to see if it picks up cdc_ether.

Done.
It is back to full speed.

osmc@osmc:~$ iperf3 -R -c 192.168.1.4
Connecting to host 192.168.1.4, port 5201
Reverse mode, remote host 192.168.1.4 is sending
[  4] local 192.168.1.90 port 43397 connected to 192.168.1.4 port 5201
[ ID] Interval           Transfer     Bandwidth
[  4]   0.00-1.00   sec  19.1 MBytes   160 Mbits/sec                  
[  4]   1.00-2.00   sec  33.6 MBytes   282 Mbits/sec                  
[  4]   2.00-3.00   sec  31.9 MBytes   267 Mbits/sec                  
[  4]   3.00-4.00   sec  34.0 MBytes   285 Mbits/sec                  
[  4]   4.00-5.00   sec  34.2 MBytes   287 Mbits/sec                  
[  4]   5.00-6.00   sec  27.3 MBytes   229 Mbits/sec                  
[  4]   6.00-7.00   sec  34.1 MBytes   286 Mbits/sec                  
[  4]   7.00-8.00   sec  26.0 MBytes   218 Mbits/sec                  
[  4]   8.00-9.00   sec  30.2 MBytes   253 Mbits/sec                  
[  4]   9.00-10.00  sec  25.9 MBytes   217 Mbits/sec                  
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Retr
[  4]   0.00-10.00  sec   298 MBytes   250 Mbits/sec  6543             sender
[  4]   0.00-10.00  sec   296 MBytes   248 Mbits/sec                  receiver

iperf Done.
osmc@osmc:~$

and the log: https://paste.osmc.tv/vijoroyaze

1 Like

I’ll need to do a bit more investigation. Dobranoc.

1 Like

ok
Dobranoc :wink:

I have installed June update again and the problem has repeated:

osmc@osmc:~$ iperf3 -R -c 192.168.1.4
Connecting to host 192.168.1.4, port 5201
Reverse mode, remote host 192.168.1.4 is sending
[  4] local 192.168.1.90 port 40018 connected to 192.168.1.4 port 5201
[ ID] Interval           Transfer     Bandwidth
[  4]   0.00-1.00   sec  2.58 MBytes  21.7 Mbits/sec                  
[  4]   1.00-2.00   sec  1.92 MBytes  16.1 Mbits/sec                  
[  4]   2.00-3.00   sec  2.46 MBytes  20.7 Mbits/sec                  
[  4]   3.00-4.00   sec  1.19 MBytes  9.97 Mbits/sec                  
[  4]   4.00-5.00   sec  3.46 MBytes  29.0 Mbits/sec                  
[  4]   5.00-6.00   sec  3.72 MBytes  31.2 Mbits/sec                  
[  4]   6.00-7.00   sec  1.72 MBytes  14.4 Mbits/sec                  
[  4]   7.00-8.00   sec  1.71 MBytes  14.3 Mbits/sec                  
[  4]   8.00-9.00   sec  3.77 MBytes  31.6 Mbits/sec                  
[  4]   9.00-10.00  sec  1.87 MBytes  15.7 Mbits/sec                  
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Retr
[  4]   0.00-10.00  sec  26.9 MBytes  22.5 Mbits/sec  4549             sender
[  4]   0.00-10.00  sec  24.4 MBytes  20.5 Mbits/sec                  receiver

iperf Done.
osmc@osmc:~$ 

And a fresh log after the update: https://paste.osmc.tv/enozajifak

There would be no kernel changes responsible for this.
I did merge some IPTables changes in the kernel config – but I’d be surprised if that’s the cause of the problem.

Sam

Thanks for this information. I am available to help troubleshoot and solve this problem as a tester.

Do you really need the GB USB adapter? I have lots of 4K HDR and have never had buffering issues with my 4K using the built in connection.

I have had occasionally some buffering and sound issues on 4K HDR content, which really pissed me off (even with nfs fstab enabled) . After installing the adapter it has worked perfectly - zero problems. Faster skipping, general more pleasant user experience.

I have autofs mounted NFS drives and have not had the issue. But I do not normally do skipping.

(autofs and fstab will have the same performance, so that would not make a difference)

It may just be something with how the content was ripped that’s needing more bandwidth. All of my UHD content was ripped by myself and not remuxed in any way.