New Vero 4k+ crashed on initial power up

Ok, I reran the install to 2019.04-1. It still is crashing as soon as it gets to the select language screen on setup.

Did you try a different SD / USB?
Can you redownload the osmc image when the installer prompts in case the download was corrupted?

Sam

I’ll have to wait until I get back to work tomorrow until I can get another USB. Don’t have a lot of things here. I was using the Windows application to create the bootable disc and it only worked if I re-downloaded every time directly through the application.

Had a really busy week. I’m going to have to order an SD card for this. I’m not too confident that this will work seeing that it did not work on initial power up. What’s the replacement procedure?

You can contact support@osmc.tv for replacement