Please help debug NFS share (long description sorry)

Help and Support Vero 2
10

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

So, in summary:

  • activate the logging
  • reboot the OSMC device
  • reproduce the issue
  • upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
  • publish the provided URL from the log set upload, here

Also, some more information about the video file Solo.mkv would be helpful:
Please see the mediainfo section in How to submit a useful support request - General - OSMC.

You can also create the mediainfo-output of the affected media file on the OSMC device:

  1. login via SSH, user osmc, password osmc
  2. if not already installed: sudo apt-get update && sudo apt-get install mediainfo
  3. cdto the directory containing the video/audio material in question
  4. since mediainfoonly needs to read the header information of the file data, copy the first 4 Mbytes of the media file to a new file:
    dd if="<media file>" of=purgeme.bin bs=1024 count=4096
  5. upload the decoded media information using
    mediainfo -f purgeme.bin|paste-log
  6. publish the returned URL here in this topic
  7. remove the created media file snippet
    rm purgeme.bin

Thx for your help.