After a successful transfer from my Popcorn A-500 system to the Vero 4K+, I’m very happy with the result, the snappy interface and the unlimited functionality all are great!
However … I do not mind to spend days/hours to optimize and build my huge media database on my SQL database / NAS solution, but I need a stable and easily usable Media player solution, which won’t or only very rarely will crash, especially when my wife wants to use it.
Unfortunately this is not the case yet, I ran into the same SAD FACE problem with many of my movie or TV series files, without any error message or a clue what causing this.
The files are not corrupt, they all play fine on my PC and on the good old Popcorn Hour, to be honest I had never had and issues with corrupted video files in the past. However the new Vero is super sensitive, and crashing on them, rather then try to play even if it does not like some part of the file.
So far the movies which causing the SAD FACE are all SD resolution avi, or mkv files. 4K, 1080p files are playing fine. I let all resolutions in the whitelist to output to my Panasonic OLED TV which can handle and upscale everything in a perfect way.
Do you have any idea where to start to investigate this issue? My wife easily picks with 80% chance from the nearly 2000 items in my database the faulty ones… and wants the Popcorn A500 back…