Sparkles on Screen, No Wi-Fi Option, Doesn't Reboot, Can't Detect USB Drive

You can send the device back if you keep having the sparkles.

I would see if some pressure lightly on the cable changes the appearance of the sparkles

It does. But when I let go, sparkles return.

This usually indicates that the cable isn’t making a good connection with the device

I would suggest trying with another cable


already tried 3. the other veros work well with the 3 hdmi cables.

Best get that back to us and we can take a look then

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Thanks, Sam