Vero4K+ strange CEC behaviour

[sam_nazarko]

Hi,

@snorbaard

I’ve had back and forth interaction with head of Optoma UK support and they were very ignorant of the facts that I have given them (about another, unrelated, firmware bug) so good luck with that. Their extremely poor level of support, and patronizing and condescending attitude only makes me appreciate it all the more that you are giving proper support for your OSMC hardware, so sincerely thank you for this, this is exactly why I bought into OSMC

Obviously I can’t comment with regards to your experience with them, but hopefully I’ll have more luck than you here. I can prove where CEC is being problematic in the chain, and it’s overwhelmingly on the Optoma’s end in negotiation and RX.

@snorbaard

I can indeed confirm that out of the box the Nvidia Shield TV as well as my old Libreelec box can control volume on my AVR without any additional settings/tweaks, even on the new UHD40 projector as my display.

Can you upload debug logs from one of those systems, ideally LE as it’s Linux based, and then OSMC so I can compare things?

Can you also ensure that on both tests they’re connected to the same HDMI ports (both in to AVR and AVR out) as well as with the same peripherals attached to AVR/TV?

Cheers

Sam