As mentioned in a previous thread I have a strange problem where video will freeze and 1 CPU will hit 100%. After a period of time the picture will freeze and then speed up eventually catching up with the sound and the sound and picture will resync. This happens on several different files and never in the same place twice so it is difficult to reproduce. A link to the logs are below. I also have a video of the behaviour but I can’t upload it to the forums.
Yes I see the same issue in your original log too.
Is it a spinning drive, like an external 2.5" drive ? If so, it is unlikely to power reliably directly from the vero as most spinning drives exceed the 500mA “official” current limit of USB 2.0, particularly during spin up or heavy activity.
They exceed this limit knowing that the vast majority of Desktop PC’s and laptops can provide a lot more current over USB than the USB standard allows for, but the Vero will not do this. (I have two external 2.5" USB drives and neither will power off my Vero alone)
I would try powering the drive from another power source to confirm whether this is your issue. There are a number of possible ways to do this: a) connect the drive via a powered USB hub, b) connect a suitable power adaptor directly to the drive (many 2.5" “self powered” drives do also provide a socket for a 5v DC adaptor even if they don’t come with one - one of my drives is like this) or try one of those split USB cables that has two USB plugs wired together with a short loop of cable - the thick cable (which includes data) would go to the Vero, the thin cable would go to any other USB socket that can provide a decent amount of power.
I think you’ll find marginal power to the drive is your issue.
Thanks for the info. Yes it’s a western digital 2.5 sub drive. I have an official raspberry pi powered hub I can use for this but one of the benefits of the vero was that I didn’t need to use this so it’s disappointing to hear that the vero can’t power the drive. Also it should be noted that I have had this setup since buying the vero and it was working perfectly up until the August update. Only since the. Have I experienced the issue. Any reason why that might be the case?
Well until you try one of the tests that I suggested we don’t know for certain that it is power related, so I would try running it off the hub first to see if the problem goes away. If not we know it is something else other than power.
I wired up the hub and watched a couple of episodes that were previously causing the issue and they played through fine without a problem. I’ll monitor it going forward but I guess a hub is the best way to power a usb drive?
Could you help me? Where is the OSMC Log uploader??
I have just enabled in advancedsettings.xml logging with all verbose components like this: <advancedsettings> <loglevel>2</loglevel> <!-- Change this to "1" to hide the on-screen debug log text --> <debug> <extralogging>true</extralogging> <setextraloglevel>32,64,128,256,512,1024,2048,4096,8192,16384,32768,65536</setextraloglevel> <showloginfo>true</showloginfo> </debug> </advancedsettings>