AAC 2.0 sound is sometimes "slow motioned" on Vero 4K+

Help and Support Vero 4K / Vero 4K +
1

Hey all,

I’m facing a weird issue with my Vero 4K+ and reading file with AAC 2.0 sound.

after a reboot, or a power off, when I play these files (mostly my kids episodes), the video plays fine, but the sound is “slowed down” (not the volume level, the track itself is slowed down, a bit like a laggy track or a slow motion for the sound, not sure how to express that) , which make the file unwatchable.

Files with sound encoded in Dobbly digital will play just fine.

My setup is like this :

  • Vero 4K+ (resolution set at 1080p)
  • I’ve set a restricted profile for my kids, but issue seems to be present in the main profile as well
  • sound goes via HDMI to the TV
  • TV is plugged with an optical cable to a Cambridge Topaz SR20 amplifier
  • Files are stored on a Synology NAS mounted via nfs with autofs

Now, the very weird thing is that for un unknown reason, at some point, it will start working just fine and I will be able to play these files with the sound being absolutely normal.

For example, yesterday morning, files with AAC 2.0 were playing just fine and, this morning, without anything changed (no reboot, usual shutdown of the amplifier,..), the sound wouldn’t work.

Then, one day, the sound will start to “slow motion’“ again.

I’ve searched on the forum but haven’t found anything similar.

Would someone have an idea ?

Thanks!

MathFly_

2

I’ve uploaded the logs from MyOSMC :
paste.osmc.tv/yiroxecoye

This morning, I had trouble playing some files (Billy.Le.Hamster), I tries multiple config changes, but oculd not get it to work.

I launched some episodes with dobly digital. Then I turned off (put to sleep, haven’t removed the plug) the TV and the amplifier while leaving my Vero 4K+ on.

Just 5 minutes ago, I turned TV and amplifier back on, started the same episode and that played just fine.

That is when I’ve generated the logs.

3

I cant’ find much difference in the logs of today around 10:30 and around 12:30 :confused:

I’m starting to wonder if the issue would come more from the TV than the OSMC, but when AAC files won’t play well, Dobly digital files will play just fine. it’s limited to that format.