After April update OSMC remote control problems + suspend not working

Help and Support Vero 4K / Vero 4K +
28

I would suggest changing the battery

Sam

29

Hi Sam, I installed a new battery and still unable to pair the remote. I’m starting to think it’s a problem with the remote?

30

Ok – you can contact support@osmc.tv for a replacement

Sam

31

Hi Sam,

I received the replacement remote and it is working fine, it worked immediately without pairing.

Appreciate your help.

32

Glad to hear this is now resolved

Sam