If you are also getting sad faces, then something is not right there.
I know some of the old CanaKit PSUs were less than stellar; but hard to say if this is the problem.
Try:
sudo mv /lib/firmware/mt7610u_sta.template.dat /lib/firmware/mt7610u_sta.dat
And reboot. That should be it really. I’m not sure why you’d otherwise have such difficulty.
Sam