Av receiver and vero 4k

Help and Support Vero 4K / Vero 4K +
1

Hi all,
I just bought an AV receiver and it doesn’t like the Vero 4k one bit. I get video until the OSMC splash screen and then it all goes black.
The Vero works just fine if I connect it to my TV.
I have a Marantz SR5015

Thank you for your help,
Rafael.

2

Do you have SSH access activated?
If you can reach the Vero via SSH provide logs via grab-logs -A

3

Hello, yes i have ssh activated, you can find the logs here: https://paste.osmc.tv/ikederijiw
Thank you.

4

See below recommendation on configuration.
Maybe easiest to connect back to the TV make those changes and then reboot before connecting to AVR

We recommend people with 4K TV’s set their user interface (UI) to 1080p. Kodi’s UI is not optimized for 4K yet and this can put unnecessary demands on your device and can lead to a suboptimal picture quality, as well as potentially cause other issues.

The settings we recommend are as follows…

Settings>System>Display>Resolution> 1920x1080p
Settings>System>Display>Whitelist> (empty) *
Settings>Player>Videos>Adjust display refresh rate> On start/stop

Some televisions may also need, or benefit from, the following being set…

System>Display>Force 4:2:2 colour subsampling> (enable)

With the above settings your UI will be output in Full HD and your 4K content will be output in 4K. *Information regarding the whitelist can be found here. If you have any doubt, feel free to upload some logs so we can verify that your settings are indeed correct.

5

Hi, thanks for the quick reply.
Should i also try the new kodi version that is available in development branch? I saw there are some video improvements.

6

Well, I would first solve one Problem before going for testing

7

Thank you that solved my problem.

8

Ok, feel free to switch to testing version.