Backup of parameters failed

Help and Support Vero 4K / Vero 4K +
25

mhhh, looks like I could reproduce this issue one time

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image955×530 23.3 KB

related debug logs: https://paste.osmc.tv/soyefoxeta

root@osmc-vero4k:/mnt/Intenso2766GB/vero4k_backup# ls -al
total 288380
drwxr-xr-x  2 nobody users      4096 Aug 14 06:00 .
drwxrwxrwx 16 root   root       4096 Aug 10 19:42 ..
-rw-r--r--  1 nobody users 147679830 Aug 11 18:46 OSMCBACKUP_2022_08_11_18_44_52.tar.gz
-rw-r--r--  1 nobody users 147608078 Aug 13 06:01 OSMCBACKUP_2022_08_13_05_59_52.tar.gz

so, the file OSMCBACKUP_2022_08_14_06_00_06.tar.gz was not transferred to the target location is still visible in /home/osmc/.kodi/temp

root@osmc-vero4k:/home/osmc/.kodi/temp# ls -al
total 139448
drwxr-xr-x  5 osmc osmc      4096 Aug 14 06:00 .
drwxr-xr-x  8 osmc osmc      4096 May 27 07:14 ..
-rw-r--r--  1 osmc osmc 140754344 Aug 14 06:01 OSMCBACKUP_2022_08_14_06_00_06.tar.gz
drwxr-xr-x  2 osmc osmc      4096 Aug 13 17:26 archive_cache
-rw-r--r--  1 osmc osmc   1192380 Aug 14 20:40 kodi.log
-rw-r--r--  1 osmc osmc    817796 Aug 13 17:26 kodi.old.log
drwxr-xr-x 10 osmc osmc      4096 Jul 15  2021 scrapers
drwxr-xr-x  2 osmc osmc      4096 Dec 27  2020 temp

The issue happened Aug 14 06:01:32.

27

Mmmh ok, what should I do?

29

How is it going on your site? You’re still seeing such error behaviour? If yes, please, provide the logs.

In the meantime I’ll try to reproduce the issue again and with the help of @Karnage to log more helpful information which could give us an idea about the root cause and required circumstances.

30

@KatKa Do you still see the issue on a daily base?

I cannot reproduce the issue anymore although having spent so much time. Interesting common environment components: You seem to have a Synology DS220 or DS220+, here I have a DS214se with latest greatest DSM 7.1.1-42951.

31

Maybe I can add that the backup was working for months. I didn’t change anything on my side when it stopped working. The NAS has DSM up-do-date (can’t confirm the version, I’m in holidays away from home).