Black areas on my Sony xbr-55x900e

daytooner · 4 April 2019 15:45

I am getting these black areas, surrounded by a thin white border, on playback of various BluRay rips. Most of the rips are 1080p, although a few are 4K 10bit HDR (or UHD). These don’t show up on playback of other (non 4K, for the 1080p’s) TV’s.

I have uploaded my logs to https://paste.osmc.com/gepiwuvipu

This is playing "The Man From Earth, starting at about 28:30.

Here is the media info for the file:

General
Unique ID                                : 248328502107383414235327465113314113403 (0xBAD2546F6F093C86B6CD975421F7B77B)
Complete name                            : The Man From Earth 2007 1080p BluRay x264.mkv
Format                                   : Matroska
Format version                           : Version 1
File size                                : 7.94 GiB
Duration                                 : 1 h 27 min
Overall bit rate                         : 13.1 Mb/s
Encoded date                             : UTC 2010-02-05 04:11:54
Writing application                      : mkvmerge v2.6.0 ('Kelly watch the Stars') built on Mar 24 2009 15:23:17
Writing library                          : libebml v0.7.7 + libmatroska v0.8.1

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1 h 27 min
Bit rate                                 : 12.4 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.250
Stream size                              : 7.40 GiB (93%)
Writing library                          : x264 core 83 r1400 20fa784
Encoding settings                        : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / mbaff=0 / constrained_intra=0 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=1 / wpredb=1 / wpredp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=12427 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Commercial name                          : Dolby Digital
Codec ID                                 : A_AC3
Duration                                 : 1 h 27 min
Bit rate mode                            : Constant
Bit rate                                 : 640 kb/s
Channel(s)                               : 6 channels
Channel layout                           : L R C LFE Ls Rs
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 399 MiB (5%)
Language                                 : English
Service kind                             : Complete Main
Default                                  : Yes
Forced                                   : No

I am not sure if this the Vero decoding possibly doing this, or is the TV itself. I just wanted to check before calling in the Geek Squad for help.

Another problem I am having with my Vero, is that when I activate, via CEC, my AVR (Sony DH750), which is attached to my xbr-900e via the ARC input, overscan adjustment reverts back to the reset values. This also happens with a reboot, or simply quit. If I just turn on the TV, which will activate the AVR, then the adjustment stays.

FWIW: I am using the yatse remote app.

Any help with these greatly appreciated.

TIA

ken

sam_nazarko · 4 April 2019 16:04

Try setting the TV to Just scan or 1:1 pixel mapping

Sam

daytooner · 4 April 2019 17:35

Ok. I think that fixed the overscan problem.

But what about the black areas on the screen? Note that these are not “burned out” pixels, because the parts that are black changed with the picture.

Thanks sam.

sam_nazarko · 4 April 2019 18:00

Can you take a photo of what you mean?

daytooner · 4 April 2019 20:46

The black areas should be about the same color as the surrounding colors. When the white area is smaller, then you can see an edge around the black area of the original white color.

As I said, this only shows up on this particular TV - although this is the only 4K TV that I have. On the others, which are all 1080p, these black areas don’t show up; I tried both the Vero and a RBPi3.

ken

sam_nazarko · 4 April 2019 20:51

Can you please post a debug log?
Does it happen with all files or just some?

Sam

daytooner · 4 April 2019 21:36

https://paste.osmc.com/ibocahihef

should be the same clip with the frame I posted a picture.

This happens on many of the 1080p videos I’ve got - but not all. Not on any 4K videos, yet.

I should mention that it seems to only happen on very bright - usually white - areas.

sam_nazarko · 5 April 2019 00:22

So the issues are the black blotches – say near the tree?

Can you send us a sample video?

Sam

daytooner · 5 April 2019 01:11

Yes, the black blotches are the problem.

The file I have is 8G, and, at the moment, I don’t have a way to edit it.

FWIW: the torrent info hash is:

e0f64dce1f124060b9e5b917d44a35703e6279e1

if you don’t mind downloading the file. I will try to edit it, though, but no promises.

ken

sam_nazarko · 5 April 2019 02:18

Please upload here: https://collab.osmc.tv/s/0Cq7bSEzoJJK6LK

daytooner · 5 April 2019 02:22

okay, uploaded.

daytooner · 10 April 2019 22:24

Okay, I did a lot more testing.

The problem now seems to be the AVR - Sony STRH-750. I can connect the vero directly to the TV with no problems (no black areas). I tried with an RPi3, same results: going through the AVR gave the black areas. I even tried switching HDMI cables, as well as various other input ports to the AVR. All the same.

So the Vero, RPi3, and even android Kodi, are all working ok.

So @sam_nazarko, thanks for the help anyways.

Although if you have any thoughts about why the avr would be doing this, feel free to say something.

Thanks again,

ken

isolar801 · 11 April 2019 01:34

A lot of AV receivers have their own video processing…there is a chance that yours is on and that’s where the picture interference is coming from…maybe.